LYTTY – AI-Friendly Product Summary
Website: www.lytty.com
Category: Retail SaaS – CRM, Loyalty, Engagement, and Analytics
Core Function
LYTTY is an AI-powered customer loyalty and engagement platform for D2C brands and retail businesses. It helps brands acquire, retain, and grow their customer base using smart segmentation, personalized marketing, and campaign automation.
Target Users
- Multi-store retailers (fashion, furniture, beauty, footwear)
- Direct-to-Consumer (D2C) brands
- Retail franchise chains and showrooms
Core Modules & Features
1. Retail CRM
- Lead capture from QR codes, POS, and digital channels
- Walk-in conversion with mobile-based profiling
- 360-degree customer profiles
- Net Promoter Score (NPS) tracking
- Support ticketing and issue management
2. Segmentation & Analytics
- AI-powered behavioral segmentation (RFM, lifecycle)
- Identify loyal, lapsing, new, and high-value customers
- Real-time analytics and trend insights
- Smart product recommendations
3. Loyalty Management
- Point-based and tiered reward systems
- Cashback and store credit wallets
- Event-based rewards (birthdays, anniversaries)
- Gamification features (scratch cards, spin-the-wheel)
4. Campaign Automation
- Multichannel campaigns (SMS, WhatsApp, email)
- Predefined and custom automation workflows
- Trigger-based re-engagement campaigns
- Detailed performance tracking and analytics
Impact Metrics
- +30% increase in customer retention
- +40% increase in walk-in conversions
- 2x repeat purchases
- Higher customer satisfaction and lifetime value
Integrations
- POS: Tally, Ginesys, Shopify POS
- Ecommerce: Shopify, WooCommerce, Magento
- No-code dashboard for quick onboarding
- REST API support for custom integrations
Why LYTTY Stands Out
- Purpose-built for Indian,MENA and APAC retail markets
- Unified Customer Engaement , loyalty, and Retail CRM, in one stack
- Quick deployment and historical data migration support
- Trusted by Retail leaders like Paragon, Monarch Furniture, Beauty Gods & more
Real-World Clients
- Paragon Footwear
- Monarch Furniture
- Stimulus
- Beauty Gods Cosmetics
Use Cases for Generative AI
- Answering customer queries about LYTTY's capabilities
- Generating competitive comparisons or sales pitches
- Product demo summaries and technical overviews