A.V.P – IT, Paragon Footwear
Co-Founder and CEO, Beauty Gods
In omnichannel retail, customers move between your website, mobile app, and stores — but your data shouldn’t be scattered. LYTTY brings all customer interactions into one view, giving you AI-powered insights that drive sales both online and offline.
Repeat Purchase Analysis – Spot loyal customers across channels.
Product Journey Tracking – Understand the path from online browsing to in-store purchase.
Cross-Sell & Upsell Insights – Recommend add-ons whether online or at checkout counters.
AI Recommendations – Personalized suggestions that convert in every channel.
Segment Analysis – Group shoppers based on true omni-behavior, not just one channel.
Sell smarter by knowing how your customers really shop — across every touchpoint.
Your customers don’t think in “channels” — they expect one unified experience. LYTTY helps you deliver consistent and personalized engagement whether they shop online, in-app, or in-store.
Smart Segmentation – Target customers by omni-shopping behavior.
Automated Workflows – Trigger offers based on online browsing, store visits, or purchase frequency.
SMS, Email & WhatsApp – Engage customers where they interact most.
One brand voice, one customer journey — everywhere your shoppers are.
Omnichannel brands need more than a basic CRM. LYTTY gives you a retail-first CRM that connects every store and digital channel, helping you manage customers, leads, and service with ease.
Lead Management – Capture inquiries from online ads, in-store QR codes, or events.
In-Store QR Codes – Bridge offline shoppers to your digital ecosystem.
Support Ticketing – Manage issues from delivery delays to in-store exchanges seamlessly.
Workflows & Scheduling – Automate follow-ups on both physical and digital touchpoints.
Keep every customer conversation connected no matter where it starts.
Today’s shopper expects their loyalty to work across app, web, and store. LYTTY gives omnichannel brands a robust loyalty program that keeps customers engaged wherever they shop.
Multi-Tier Loyalty Programs – Reward omni-shoppers with tiered benefits.
Points Accumulation & Redemption – Earn online, redeem in-store (or vice versa).
Special Rewards – Birthday treats, exclusive store previews, or early online access.
Branded Mobile App – A loyalty experience that bridges physical and digital.
Loyalty without limits because your customers don’t shop in silos.
Better efficiency in retail operations!
More engagement with messaging
Gain in repeat purchases unlocked
