Understand and grow customers — with intelligence built for retail.
Shopify and LYTTY answer different questions — and both questions matter for retail growth.
Shopify is one of the world's leading ecommerce platforms. It helps brands build stores, manage products, process orders, and accept payments — everything you need to start and run an online business.
LYTTY is built specifically for retail customer intelligence, engagement, loyalty, and revenue growth — the layer that activates your existing customers after the first purchase.
Once customers start purchasing — the real challenge begins
That's where LYTTY comes in.
Shopify powers your store, checkout, and transactions. LYTTY powers your customer intelligence, loyalty, and long-term revenue growth. Neither replaces the other — they're built to work together.
Once customers start purchasing, the real challenge begins. LYTTY fills the gap Shopify leaves open.
Shopify stores transactions. LYTTY transforms them into complete customer intelligence profiles.
Move beyond basic filters. LYTTY automatically identifies your most critical customer groups.
Shopify shows past transactions. LYTTY helps you act before revenue leaks happen.
Build meaningful customer relationships without multiple third-party tools.
Many retail categories depend on replenishment cycles. LYTTY automates every touchpoint.
Go beyond orders and revenue. Understand what drives real growth across your customer base.
See exactly what you gain when you switch to the platform built for retailers.
Real results from real retail businesses
Repeat Purchase Rate
Average Customer
Reduction in
A.V.P – IT, Paragon Footwear
Co-Founder and CEO, Beauty Gods
They answer different questions — and both matter.
Shopify answers:
"What was sold?"
LYTTY answers:
"Who is likely to buy again, who is leaving, and how can you increase customer lifetime value?"
Together, they create a complete retail growth stack.
Shopify powers your store, checkout, and transactions. LYTTY powers your customer intelligence, loyalty, and long-term revenue growth. Neither replaces the other — they're built to work together.
Shopify with LYTTY
Two tools. One complete retail stack.
Build stores, manage products, process orders & accept payments
Retain customers, reduce churn & grow lifetime value
How do I increase repeat purchases? How do I improve retention? Who is about to churn? How do I grow customer lifetime value? How do I build real loyalty?
Why Retailers Add LYTTY
Why Retailers Add LYTTY Alongside Shopify
Customer-360 Profiles
AI-Powered Segmentation
Predict Churn Early
Loyalty Programs
Repeat Purchase Reminders
Real Customer LTV
Side By Side
LYTTY vs Shopify:
An In-Depth Breakdown
Feature
1 Primary Focus
Customer retention, loyalty & revenue growth
Ecommerce operations & online selling
2 Customer-360 Profiles
Advanced
Limited
3 Customer Churn Prediction
Yes
No
4 AI Customer Segmentation
Retail-focused
Basic segmentation
5 Loyalty Management
Native
Requires apps/integrations
6 Customer Lifetime Value Analysis
Advanced
Basic
7 Repeat Purchase Intelligence
Yes
Limited
8 Automated Replenishment Campaigns
Yes
Partial
9 Omnichannel Customer View
Yes
Limited
10 Offline Retail Analytics
Yes
Limited
11 WhatsApp Engagement
Native
Requires external tools
12 Revenue Leakage Detection
Yes
No
13 Customer Health Scoring
Yes
No
14 Retail CRM
Yes
Limited
15 Campaign ROI Tracking
Yes
Partial
16 Ecommerce Store Creation
No
Yes
17 Product Catalog Management
No
Yes
18 Checkout & Payments
No
Yes
19 Inventory & Shipping
No
Yes
SOCIAL PROOF
Retailers Use LYTTY to Drive Repeat Growth
+22%
in 90 Days
3.2x
Lifetime Value
40%
Churn Rate
Real Stories
Wondering why top retailers choose
LYTTY over Shopify?
Hear directly from them.
LYTTY has significantly enhanced our customer engagement. The software’s territory-wise point customization feature has been particularly useful, and the excellent customer support ensures we get the most out of the platform. Highly recommended.
Sriram
"LYTTY has been instrumental in helping us retain customers. Its features such as analyzing customer buying patterns, behaviour, and purchase frequency have allowed us to send automated messages to our existing customers with just a single click. To our surprise, this resulted in a remarkable customer retention rate of nearly 40%."
Hari Krishnan
The Real Difference
Two tools.One complete stack.
Helps retailers acquire and transact customers
Helps retailers retain and grow customers
Ready to make the switch?
Connect LYTTY with your favourite platforms in minutes.
Switch to LYTTY, the ultimate Shopify alternative exclusively for retailers. Better understand your online and offline customers to engage them with deep personalisation.
